| 1 |
Remember, each one of us as a
public servant is expected to act honestly and faithfully at all times. |
| 2 |
Always demonstrate a sense of
fair play and impartiality in disposing of official matters.
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| 3 |
Show courtesy and consideration
in dealings with the public, colleagues, subordinates and superiors alike. Attend to
public grievances promptly; it improves the image of the institution. |
| 4 |
Maintain
strictest secrecy regarding the Banks affairs.
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| 5 |
Observe
scrupulously the rules and regulations concerning your personal conduct. |
| 6 |
Be
discriminate in attending parties hosted by the Banks constituents, clients etc.
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| 7 |
Avoid seeking and receiving cash
donations and advertisements from the Banks clients, constituents, business
associates etc., even for a good cause. |
| 8 |
Dispose of
cases promptly but without undue haste.
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| 9 |
Confirm oral instructions given
to subordinates in writing, lest it should put them in embarrassment. Likewise get all
oral instructions/ decisions of the higher ups in writing and get them confirmed. |
| 10 |
"Paper" ( i.e. get all
reasons down on paper) your every decision.
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| 11 |
Sign nothing without reading and
understanding. After all you alone are accountable for what you sign. Remember to date
your signature always.
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| 12 |
Observe rules and regulations
strictly and when the situation warrants a deviation on account of exigencies, record the
reasons for departure and preferably get them confirmed by your higher authorities.
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| 13 |
Monitor each aspect of functional
area to ensure avoidance of delay and accomplishment of the job in a time-bound schedule,
for it will curb corruption.
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| 14 |
Do intensive monitoring of delays
and disposal of files; it helps in curbing corruption.
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| 15 |
Ensure job rotation lest vested
interests grow. Have surprise checks, for this will keep the concerned on their toes and
serve as an insurance against irregularities and pilferages.
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| 16 |
Pay utmost attention and
importance to internal control and keep on assessing its strength, for in its absence and
weakness malpractices grow.
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| 17 |
Publicize the rules and
procedures, as widely as possible in simple words and make them less cumbersome.
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| 18 |
Pay surprise and frequent visits
to the places visited by the public and other places where stationery and stores are kept.
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| 19 |
Remember always that corruption
starts in a small way. It would thus be wise to put a brake at the initial stage itself.
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| 20 |
Keep a quiet watch over the style
of living, types of visitors etc. of the employees posted at sensitive desks; it will help
detection of corruption at an early stage.
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| 21 |
Ensure the integrity and devotion
to duty of persons under your control and authority; for they would otherwise bring
disrepute to you.
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| 22 |
Submit property returns to the
Competent Authority promptly and get acknowledgement for the same in your own interest;
for such disclosure will save you when you are complained against by unscrupulous persons.
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| 23 |
Manage your private affairs so as
to avoid habitual indebtedness.
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